Privacy Policy

Effective Date: 1st January 2025

Introduction

Sitefixr ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website sitefixr.co.uk (the "Site") or engage with our services. We are based in the United Kingdom and comply with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Information We Collect

We collect and process the following data:

  • Contact Information: When you submit enquiries through our contact form, we collect your name, email address, and any other information you provide in your message.
  • Technical Data: We automatically collect certain technical information when you visit our Site, including your IP address, browser type, device information, and how you interact with our Site.
  • Marketing Preferences: Your preferences for receiving marketing communications from us, if you choose to provide them.

How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide our services
  • To improve our Site and services
  • To send you relevant marketing communications (if you've opted in)
  • To comply with our legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: For marketing communications and non-essential cookies
  • Contract: To provide our services when you request them
  • Legitimate Interests: To improve our services and maintain our Site
  • Legal Obligation: To comply with UK law

Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected. For enquiries that don't lead to a service agreement, we typically retain the information for up to 12 months.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent for marketing

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We use trusted third-party services for:

  • Website hosting and analytics
  • Email communication
  • Payment processing (when applicable)

These providers are carefully selected and required to maintain appropriate security measures.

Cookies

Our Site uses essential cookies to function properly. We only use non-essential cookies with your explicit consent. You can control cookie preferences through your browser settings.

Contact Us

For any privacy-related queries or to exercise your rights, please contact us at:

  • Email: hello@sitefixr.co.uk

Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified through our Site or via email. Continued use of our Site after such changes constitutes acceptance of the updated policy.

Last updated: 1st January 2025